You have planned a trip with American Airlines, and are about to leave for the Airport, but suddenly you may receive the Mail/Text from the Airline’s end that your flight has been cancelled. In that case, you may feel frustrated as you were excited about this trip for a longer time. But, no worries as you can get a refund for the cancelled flight. However, to get the refund, you should meet the eligibility criteria and follow the terms & conditions of the policy to get the hassle-free refund from AA.

Understand the American Airlines Refund Policy

To get the details on the American Airlines Refund Policy and to have an idea of in which situations you can get refund, then you can go through the below-mentioned terms and conditions and be prepared in case any unexpected things happen.

  • If you cancel a flight within 24 hours, you’ll get a full refund.
  • A basic economy flight ticket is non-refundable, but if you cancel within 24 hours, you will get a refund.
  • American Airlines does not provide a refund on the refundable ticket unless the flight schedule changes for more than 4 Hours, or the passenger in no more.
  • AA provides a refund if cancellation is made by the Airline, other than if you choose not to travel.
  • If American Airlines makes any significant changes, you will get a refund.
  • And if you moved to the lower class, you will be entitled to get a refund.
  • Also, you will be eligible for a refund if you pay for the baggage and your luggage is lost later.
  • If you make the cancellation and don’t rebook a flight then you will get the refund.

Thus, these are some of the rules/terms and conditions you have to follow before getting your money back on the cancelled flight.

How Do I Request to Get Money Back from American Airlines?

There are a few ways that you can choose to get your money back from American Airlines. To know the ways, go through the details mentioned below:

Method 1: Request by calling the American Airlines

To request a refund on AA make an call to American Airlines customer service at 800-433-7300 or 1-860-374-7569 (Quick Help) and inform them that you are looking to get your money back on the cancelled flight. Give them your flight details, and then the representative will help you initiate your refund.

The refund amount will proceed to the original mode of payment once the provides all the related details and the document that the representative asks you to submit.

Method 2: Request by using the Online Portal

  • Visit the American Airlines Website and go to the Refund option.
  • Then, under the refund Request option, enter your booking details.
  • Details like your booking Number, passenger’s last or first name, etc.
  • Then TAP on the continue and check the refund Eligibility.
  • Next, enter your contact details and tap to continue.
  • Then, review the details and select the reason for the Refund.
  • In the next steps, you can add any comment about the refund Request.
  • Then, upload the document; once uploaded, tap to submit.

After all the steps are done, you will get the confirmation and sometimes, it might take 2-6 weeks to get the response.

Note: Due to a high volume of calls or even online refund requests, AA takes time to process your refund.

How Long Does it Take to Get the Refund from AA?

American Airlines usually takes 7-9 days to proceed with a refund into the original Mode of payment, and sometimes it can proceed earlier than this.

  • If you made the booking using the credit card, you will get the refund in 7 days.
  • If the booking payment has been done with cash or cheque then AA will take up to 20 days to proceed with the refund.

And if AA faces any issue like high call volume, or if there is any pandemic, or health crisis, then it might take longer. So it is better to check the Airline site or review the policy before claiming your refund.

How do I Know My American Airlines Ticket is Refundable?

American Airlines provides refundable flight options if you make the reservation through the official website. While booking the flight you will see that AA is providing you various perks, and it is more expensive than a non-refundable one.

So this one is the main option through which you can have an idea about your ticket. Further, you can also check the policy before making the reservation. In addition, you can confirm the type of flight tickets you have booked, by:

  • Cheek the refundable flight ticket policy.
  • Or check the Print of your Flight booking.
  • Check the confirmation email, as it states whether your flight is refundable or not.
  • Check the flight status by logging into your AA Account.

Thus, these are a few of the tricks you can use to check your ticket type on AA.

How Much does American Airlines charge to cancel a Flight?

The American Airlines cancellation fee as per the type of ticket you have purchased.

Ticket Types Cancellation Fee
Basic Economy No cancellation Charges
Premium Economy $200
Business, or First Class No cancellation Charges

Is it possible to get a Refund if American Airlines Cancels my Flight?

Yes. You will get a refund if the AA cancels your flight without informing you. Or, There are many unavoidable reasons wherein AA Cancels your flight. A few include flight delays, schedule changes, or bad weather and there are multiple reasons in which you may face the cancellation.

Thus, if you face any of the issues, you can request a refund. Just call the Airline or submit the online request form to get your money back.

Does American Airlines Give Refunds in Cash?

No. American Airlines does not offer cash refunds on non-refundable flights. On the refundable ticket, if you cancel the flight within a Risk-Free window, then you will get the refund on your original mode of Payment.

If you make the booking online, and pay the amount using the UPI ID, credit, or Debit Card, AA will only provide your money back again on the original mode of payment.

Bottom Line

Thus, if your plan to fly with American Airlines has dropped, or AA has canceled your Flight then you can get your money back unless you booked Non-refundable flight tickets. So, review the American Airlines refund policy, book a refundable flight ticket, and get your money back hassle-free.

In addition, if you still face any issues, or have a query about the refund, make sure to call us, or reach out to the customer service team for the help you are looking for.


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