If yes, do not be anxious if you want to cancel your flight due to an upcoming meeting, medical emergency, or any other reason. You can cancel your flight and claim your refund if you have booked your flight with KLM. This article will help you know the KLM flight cancellation policy in detail. Additionally, there are instances when you can get a full refund for your canceled flight.

KLM Flight Cancellation Policy

According to KLM flight cancellation policy, the passenger can cancel the KLM flight and get a full reimbursement without paying any cancellation penalty fee in the following cases:

  • If you reserve a flight online on the KLM website, you can cancel the ticket within the duration of 24 hours of booking.
  • The passenger has a choice if he does not want to board the substitute flight after the airline cancels the flight.
  • KLM has changed your flight, which is unsuitable for you.
  • You can choose a reimbursement on the terms of the ticket as it is completely flexible and permits you to travel in any class.
  • Since your connecting flights are scheduled on the same day, and your KLM flight has been delayed by more than 90 minutes.
  • You can cancel an international flight that was over three hours late.
  • A traveler on the reservation died.
  • A visa was refused to you.
  • And, even after confirming the ticket, boarding was refused.

Your booking verification email will contain details on the terms and conditions for canceling your flight ticket. Through My Trip, you can view it online.

Note: If you bought your ticket through a third party, such as a travel agency or website, contact them directly to cancel and receive a refund for your ticket.

What is KLM’s 24-hour Cancellation Policy?

KLM’s cancellation policy for 24 hours is governed by US Department of Transportation guidelines. As a rule, if you cancel your flight within 24 hours of purchasing your ticket and it departs more than 7 days after booking, you will receive a full cash refund for flights to and from the USA. This policy applies to all fare categories and travel classes. Additionally, refunds will be issued in the original payment method, whether cash, check, credit card, debit card, voucher, or credit. You will also receive priority over other types of cancellation refund requests. If you are being charged a KLM cancellation fee despite meeting the eligibility criteria, please contact our live travel executives for assistance.

How Do I Cancel My KLM Flight?

If you are looking for an easy process to cancel your KLM ticket, here are the most commonly used methods to cancel your ticket online and offline.

Online Method

You can cancel your ticket online by visiting the web portal of the airline. Follow the steps given below to cancel your KLM flight online:

  • Firstly, check out KLM’s official website first using a secure browser.
  • After that, select the MY TRIP tab from the top navigation bar on the homepage.
  • Complete the Trip form to receive your reservation when the page loads.
  • Next, fill in your last name and 6-digit booking code on this page.
  • Check the information by visiting the Manage Bookings section.
  • Then, Select to cancel the desired reservation.
  • Once you select the option, the most recent KLM ticket cancellation and refund policies will appear. If you are eligible, your refund will initiate immediately within a few business days.

Offline Method:

Calling an agent at the KLM help desk is the easiest method to cancel your KLM flight offline. If you wish to connect with the airline representative for assistance regarding your cancellation, then check out the steps given below:

  • Firstly, call the 24/7 live customer service number 1 (800) 618-0104 and wait for the IVR to react to your question about the KLM flight cancellation policy in order to cancel KLM flight tickets utilizing live assistance.
  • To contact the professionals, dial all the numbers as instructed by the automated system.
  • Then, Tell the KLM travel representative your last name and booking reference number.
  • Also, remember to tell the agent if your cancellation is due to any extraordinary circumstances to get a full refund on your ticket.
  • Following the consideration of your request, they will cancel your reservation after advising you of any KLM cancellation fees.

Can I Cancel my KLM Flight at the Airport?

Yes, you can cancel your KLM flight at the Airport. In the event that KLM postponed your connecting flight while you were still at the airport, you might ask for help at the KLM kiosk to cancel the remaining portions of your reservation.

Simply present your ticket, additional reservation information, and a government-issued ID to the staff, and they will cancel your reservation and issue a refund. Despite the fact that the airline accepts KLM Cancel Flight requests on all of these platforms, customers report that phone calls yield the best results.

KLM Refund Policy

  • KLM may provide you with a travel coupon that may be used to book future flights if you have booked a refundable ticket.
  • The passenger can get a refund if the flight is over three hours late.
  • If the passenger books a refundable ticket and KLM later cancels the flight, he can get a refund in the form of a travel coupon which may be used to book future flights.
  • Also, a passenger can get a refund for a non-refundable ticket if the flight is canceled within 24 hours.
  • And also, you can receive the refund within 7 days of your cancellation.

How can I Apply for a Refund with KLM?

Check out the steps below to get a refund on your canceled ticket.

  • Firstly, search for the KLM’s official website on a trusted search engine.
  • Then, head to the top left corner of the homepage and click “My Trip” from the menu.
  • Now the passenger has to complete the booking process by providing the booking reference number and the passenger’s last name. And also, along with these details, please furnish any other required information.
  • Further, tap on the “Search” tab.
  • After that, click the refund link on the following page, complete the form, and click submit.
  • At last, KLM will mail you the confirmation once they approve your request for a refund.

What is KLM’s Refund Policy after the Cancellation?

You are entitled to a full refund on your ticket if you choose a refundable option or cancel the ticket within 24 hours of purchase.

According to KLM airline, the following situations qualify you for a refund:

  • When an airline cancels a flight
  • The airline changes the flight schedule.
  • The sudden death of the passenger.

What will Happen if KLM Cancels My Flight?

You should be aware that British and European legislation protects your rights as an airline passenger if KLM cancels or delays your flight. In certain situations, you can qualify for KLM compensation of up to £520 or a complete refund of the cost of your canceled KLM journey.

You can submit a refund request if KLM Airlines cancels your flight or delays it by three hours owing to a technical problem. And also, the Airlines will provide you with a complete refund following the cancellation of the KLM flight.

How much is the KLM Flight Compensation?

If your KLM flight is delayed, checking if you are eligible for time compensation is important. Under EU law, where KLM is liable for delays, customers are entitled to compensation of upto $700 per individual for delays of more than 3 hours.

KLM will investigate the time of the arrival of the flight at the destination when you submit a claim for flight delay compensation. This is due to the fact that your arrival time, not your departure time, is what counts for flight delay claims. Since AirHelp has access to one of the most comprehensive databases of flight statistics, it always provides precise delay times to support KLM flight compensation claims.

Refer to the table below to learn about the compensation under the KLM Airlines cancellation policy:



(per person)

Less than 1,500 kmAll flightsUpto €250
More than 1,500 kmInternal EU flightsUpto €400
Between 1,500 – 3,500 kmNon-internal EU flightsUpto €400
More than 3,500 kmNon-internal EU flightsUpto €600

How Long does it take KLM to Refund?

After canceling your KLM for a flight, an email of confirmation will be sent to you at your registered mail address or phone number. The mail will ensure that your reservation of flights is canceled. So, depending on your fare type and time of cancellation, the refundable amount will either be converted into a flight voucher for future use or credited to the account within a time period of 7 days.

What are the KLM Cancellation Fee Exceptions?

A 24-hour risk-free policy and other exceptions, like the loss of a travel companion, let you cancel your airline ticket without paying anything. KLM’s Flight Cancellation Policy says the following scenarios are exempt from the cancellation fee:

  • The traveler travels on a fully refundable ticket, has a fully flexible reservation, or uses a better service quality.
  • KLM rescheduled your flight, and the new time doesn’t work with your travel arrangements.
  • Even though the facility is free, your flight was canceled for reasons you might have controlled, so you don’t want to book another flight.
  • The passenger has complied with KLM’s 24-hour free cancellation policy.
  • Additionally, the local authorities refused to let the traveler board the plane or issue a visa.
  • Your subsequent KLM flight was more than five hours late.
  • The traveler canceled their KLM trip to Europe because it was almost 90 minutes late.
  • Last but not least, one travel buddy with the same reservation passed away before taking off.
  • To receive your money refunded, you must provide the death certificate.
  • Finally, if you purchase your ticket through a travel agent, you might not be eligible for a straight money refund. If you want to cancel or rebook your KLM flight, speak with them first.

Frequently Asked Questions:

Can you Cancel a KLM Flight and get Your Money Back?

Through our online refund system, the passenger can ask for a cash return for the portion of their vacation that they didn’t use. This algorithm determines whether you are qualified for a complete cash refund or just a portion. You can call us as well, but be aware that you are applicable for a fee. You will receive the refund within seven days.

What is the Best Way to Cancel a KLM Flight?

According to the KLM flight cancellation policy, you can cancel a flight that you directly purchased with KLM online.  The best way is to cancel your ticket online However, If you have purchased your ticket through an agent, then you will need to get in touch with them directly, like a travel agency or an internet service.

Can I cancel a KLM Booking within 24 hours?

If you change your mind and want to cancel your ticket within 24 hours of making your reservation. The airline will reimburse you for your expenses; no questions will be asked. Additionally. KLM won’t even charge you for the regular administrative cost.

Does KLM have a lot of Cancellations?

The most recent data shows that KLM canceled 96 flights in a 24-hour period. 2.86 % of foreign flights and 0.00% of domestic flights were canceled.

Does KLM have a 24-hour Cancellation Policy?

There is a 24-hour cancellation policy with KLM.  The passenger can change their ticket with KLM even 24 hours after booking. You can get a full refund without any hassle. Even the regular administrative fee won’t be applicable.

Does KLM have a Free Cancellation Policy?

Yes, KLM offers a cancellation policy that lasts 24 hours. If you want to cancel your flight within 24 hours of your booking, you can cancel your KLM ticket online or by calling 1 (800) 618-0104, and KLM will give you a full refund without any hassles. So, if you need to cancel your flight, you have 24 hours before takeoff to do so and pay no cancellation fees.

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